Included expertise
10 hours/year of consultancy included.
Training & events
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Monthly clinics (recorded) + now-to workshops.
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Quarterly "State of Trade" with reusable slides.
Problem-solving & ADR
• Dispute triage: proportionate steps & de-escalation wording
• Conciliatory ADR within 5 business days (by agreement).
Tenders & notices
• Warm tender referrals
• Boilerplate wording you can paste into bids
Updates that actually help
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Circulars in 48-72 hours for material changes
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Implementation notes for ICS2, DDP/IOSS, guarantees, RGR, excise
Trust & sales enablement
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Click-to-verify badge for site, proposals, checkout.
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Retail confidence copy/FAQ to reduce DDP anxiety
Talent & operations
• Hiring board & referrals; ops playbooks.
Templates & toolkits
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40+ assets: SOP/SLA, RoO, KrC/sanctions, AUR, DuP copy, UPIA basellne
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Procurement booster: Letter of Good Standing - badge guide.
Industry contacts & partnerships
• Warm routes into retailers, marketplaces, forwarders, carriers, 3PLs, ports/CSPs, software, chambers
• Referral matching when members need your service.
Data & benchmarks
• Quick polls & anonymised benchmarks
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