top of page
Cargo Ship Aerial

Guides & Updates

Founded in 1999, TCSA is a member-led, not-for-profit community improving practice across UK customs & trade. We connect peers, document what good looks like, and give smaller operators a louder voice.

Guides and Updates

Established 1999 — Independent, not-for-profit

Practical Guides

 

 

Transit control: preventing “ghost” movements — January 2026

How to tighten issuance/arrival controls, reconcile guarantees, and document exceptions. Includes a sample incident log.

Download guide (PDF)

 

Valuation adjustments in practice — December 2025

When to uplift or deduct; handling royalties, assists, and post-sale price adjustments. Includes a short review checklist.

Download guide (PDF)

 

IP/OP & RGR: evidence that stands up — November 2025

Bills of discharge, worked examples, and a timetable that avoids end-period panic.

Read article

 

Excise, briefly, for non-excise specialists — October 2025

Authorisations, EMCS movements, and reconciliation habits that prevent surprises.

Read article

 

 

 

Regulatory Updates

 

 

CDS changes expected in Q2 2026 — what to do now — January 2026

Plain-English summary of likely impacts on declarants and software settings; dates to watch and who should check what.

Circular 01/26 (PDF)

 

ENS / ICS2: data ownership and timelines — December 2025

Responsibilities between operator, forwarder and consignor; practical amendment steps.

Read update

 

 

 

Checklists & Templates

 

 

Self-assessment checklist — Core Standard — January 2026

A single page you can complete before requesting verification (identity, insurance, competence, KYC/sanctions, data, complaints).

Download checklist (PDF)

 

SOP/SLA outline (service scope & exclusions) — December 2025

A simple structure for scope control, responsibilities and escalation.

Download template (DOC)

 

Complaints & ADR: model policy (with timelines) — November 2025

Member-ready text with an independent ADR route.

Download template (DOC)

 

Supplier declarations: 30-day campaign pack — October 2025

Letters, trackers and reminders to gather origin evidence at scale.

Download pack (XLS/DOC)

 

 

 

Case Notes

 

 

Returned Goods Relief: common errors & remedies — December 2025

Evidence habits that reduce challenges; simple wording for returns workflows.

Circular 12/25 (PDF)

 

Post-clearance amendments (C18): a calm response — November 2025

What to check first, how to explain adjustments, and when to escalate.

Read note

 

 

 

For Buyers & Procurement

 

 

Referencing TCSA in tenders — January 2026

Suggested clause, due-diligence checklist, and how to verify a Member’s status.

Download one-pager (PDF)

 

What “good” looks like from a provider — November 2025

Signals to expect: named RCL, clear SOP/SLA, records discipline, and complaint handling with ADR.

Read note

 

 

 

Retail & E-commerce

 

 

DDP without doorstep fees — December 2025

Carrier instructions, checkout wording, and returns & RGR flows that prevent “fees at the door”.

Read guide

 

IOSS vs. DDP: choosing the right model — October 2025

Who benefits, who risks, and how to communicate landed costs to shoppers.

Read guide

 

 

 

Partner resources (clearly labelled)

 

 

Partner resource — Technology & growth in trade compliance — December 2025

A perspective on digital tooling and scale. Inclusion here does not imply endorsement.

External article

 

 

 

Archive & circulars

 

 

Older items are listed in the Circulars Archive with month-by-month links and (PDF) labels. Members’ meeting minutes area available in the Members’ Area (summary notes may be public).

​

​

 

Notes & contact

 

 

If you spot an error, or require a different format, please write to members@tcsa.org.uk. Members may use their included consultancy (up to 10 hours per year) to discuss any guide and adapt templates to their circumstances.

bottom of page